From a Stolen Pair of Jeans to Total Peace of Mind: Erthaware's Kelly Electronics Story

When Delainey, the owner of Erthaware, a local thrift store, first started thinking about security cameras, it wasn't because of some abstract worry — it was because a pair of jeans went missing off the rack.

"We had a pair of jeans stolen, and that's when I really noticed that we really need some cameras in this place," she explained. "I'm just not seeing everything that's happening as I thought I was."

That single incident was the tipping point. Once the loss of the jeans was confirmed, she decided to pull the trigger and get a real system in place. And after months of working with a wireless system to no avail, she was hard-pressed for some changes.

The System Paid Off Almost Immediately

It didn't take long for the investment to prove itself. "We actually just recently had someone that was trying to steal something from us that I was able to catch," she said. "They actually didn't steal the item. So it worked out for us, and now I know who they are." What could have been another loss turned into a win, as well as a level of accountability the store didn't have before.

A Different Feeling When Walking Out the Door

Beyond stopping theft in the moment, the cameras changed something bigger: how she feels when she's not in the building. "I have a big peace of mind when I leave the store. I can check the cameras, the app is super easy to use, super user friendly. Just the peace of mind of being able to leave and know that everything's getting captured when I'm not there."

A peek at our turret camera installed in the iconic Erthaware basement!

A 10 out of 10 Experience with Kelly Electronics

When asked to rate her experience working with Kelly Electronics, the answer was immediate: 10 out of 10.

"They were super on top of it. They were ready when I was ready. They were here next day to figure out what cameras I needed, and here the next day to install. It was just super quick."

She also pointed to the people behind the service as a big part of what made it work. Kelly, the owner, was hands-on throughout the process — "so that's always nice to know their business is our business as well." And the installer, Kolby, made the whole process painless: "He was really quick, figured out what he needed to do super quick, and it was honestly super easy."

Her Advice to Other Local Businesses

Delainey didn't hold back when asked what she'd tell other business owners weighing the decision. Before working with Kelly Electronics, she'd tried rechargeable cameras, and they simply weren't built for the job.

"We were trying to use the rechargeable cameras and it just was not good. They weren't made for a business, and it just never caught anything, actually."

A Kelly Electronics turret camera installed above the remnants of a failed wireless cam magnet.

Her recommendation now is simple:

"I would tell them, get them. 10 out of 10. Worth the money. Do it. I would highly recommend working with Kelly Electronics as well. Just get cameras, just do it. It's so easy. Just the peace of mind — worth it. Worth every penny."

Our Collaboration

We got a chance to visit the store to snap some photos of her brand new system for our social media handles, including our first ever short-form video collaboration! Delainey had a great idea for a pseudo hide-n-seek with the surveillance cameras, though the initial footage was actually taken from Preston's iPhone (hence the "SIKE!" from our technician, Kolby). After a few tries, it seemed like we successfully dodged the video. And then the user pulled up the actual footage from the camera across from us! Our award-winning security systems were in full-force covering each end of the store, foiling our plans to evade the cameras in the end. Watch the full video from our Instagram below:

Don't wait for a break-in to find out your cameras aren't up to the job. Contact Kelly Electronics and get a system that's actually built for business.